Refund policy

CLIENT TERMS & CONDITIONS

(Acknowledgment Required Before Purchase)

Before completing any purchase, all clients must read, understand, and agree to the following legally binding terms. By submitting payment, the client acknowledges full acceptance of these terms.

1. Acknowledgment of Service Agreement

By purchasing any service, program, consultation, membership, or digital product from Raenique Company, the client confirms that they have read and agree to these terms.

Raenique Company provides professional consulting, business formation services, administrative support, and digital educational products. These services involve research, preparation, document drafting, filing, and intellectual property.

Because work begins immediately after payment and includes digital materials and administrative labor, all sales are final unless otherwise stated in writing.

2. Payment Terms

All services must be paid in full or enrolled in an approved payment plan before work begins.

By submitting payment, the client authorizes Raenique Company to begin work, which may include:

  • Internal file creation
  • Business research
  • Name availability searches
  • Document preparation
  • Strategy review
  • Administrative processing
  • Secretary of State filings
  • Access to digital materials
  • Client onboarding and communication

Payment serves as authorization to initiate work immediately.

3. No‑Refund Policy

All services provided by Raenique Company are non‑refundable, including but not limited to:

  • Business formation services
  • LLC‑to‑Corporation conversions
  • Legacy Builder packages
  • Business consulting or mentorship
  • Business plans
  • Business credit programs
  • Non‑profit filings
  • Tax filing services
  • Digital courses, masterclasses, or trainings
  • Membership programs
  • Any downloadable or digital product

Refunds will not be issued for reasons including:
change of mind, failure to complete intake forms, failure to respond to communication, disagreement with strategy, personal financial hardship, state processing delays, or a decision not to proceed after payment.

4. Payment Plan Terms

Payment plans are binding financial agreements. By enrolling, the client agrees:

  • All scheduled payments must be completed
  • Payments cannot be cancelled or disputed
  • Services begin upon the first payment
  • Failure to complete payments may result in suspension of services, collections, or legal enforcement

Remaining payments are not optional.

5. Authorization to Begin Work

By submitting payment, the client explicitly authorizes Raenique Company to begin work immediately. This includes administrative tasks performed before visible deliverables are provided, such as:

  • File creation
  • Research
  • Strategy preparation
  • Document drafting
  • Communication with state agencies
  • Administrative processing

Services are considered initiated once payment is received.

6. Processing Timelines

Processing times vary based on:

  • Secretary of State timelines
  • State‑specific requirements
  • Government delays
  • Client response time
  • Volume of client work

Estimated timelines are not guarantees. Examples include:

  • Legacy Builder: minimum 8 weeks
  • LLC to Corporation Conversion: minimum 45 days
  • Journey to Success: approximately 90 days

Some states may require longer.

7. Client Responsibilities

Clients agree to:

  • Complete all intake forms promptly
  • Provide required documentation
  • Respond to communication in a timely manner

Client‑caused delays do not qualify for refunds.

8. Dispute & Chargeback Policy

By purchasing from Raenique Company, the client agrees not to initiate chargebacks or payment disputes.

If a dispute is filed without contacting Raenique Company first, the company may submit evidence including:

  • Signed service agreement
  • Checkout policy acknowledgment
  • Proof of work initiation
  • Email and communication records
  • File preparation logs

Fraudulent disputes may result in:

  • Immediate termination of services
  • Legal enforcement of payment obligations
  • Reporting to payment processors

9. Membership Programs

Membership fees are non‑refundable because members receive immediate access to digital content and intellectual property.

Members may cancel future billing, but past charges remain final.